Returns & Exchanges
Interline Wholesale Hardware is committed to your satisfaction and offers a 30-day return window for most unused, original-condition hardware products. We strive to provide a seamless process for our professional and DIY customers to ensure project continuity.
Return Process
- 1.Request Authorization
Contact our support team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Prepare the Shipment
Securely pack the items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.
- 3.Label and Ship
Clearly mark your RMA number on the outside of the box and ship the package to our central distribution warehouse using a tracked carrier.
- 4.Inspection and Refund
Once our quality control team verifies the hardware's condition, your refund will be processed to the original payment method within 5-7 business days.